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1. Services
Through our platform we offer you the possibility to manage the following services:
- Personal Information and Newsletter Subscription (optional)
- Address Management
- Order history and details
- Credit Notes
- Vouchers
- My Whishlist
- Personal data protection
2. Registration
2.1
If you wish to use the Services, you must be an adult user, register on neromodena.com by creating your personal account and accept these terms and conditions for the use of the Services (“Conditions”).
Registration is free. To create your account you will need to fill out the registration form by entering the requested information and guarantee that the information provided during the registration process is complete, correct and truthful.
We will send you an email to confirm your registration.
We remind you that the credentials to access your account must be used exclusively by you and cannot be transferred to third parties.
Without prejudice to the limits of the law, NeroModena cannot in any way be held responsible in the event of access to your account by unauthorized third parties.
Therefore, please keep your credentials confidential and inform us immediately if you suspect that there has been unauthorized access to your account or that your password has been violated.
2.2
For the provision of some Services it may be necessary to use electronic communication channels (such as e-mail, SMS or telephone). If you wish to use these specific Services, you will therefore be asked to give your consent to be contacted for the relevant communications via SMS, email or other communication channel.
2.3
We also ask you to consult, if you have not already done so, our "Terms of Sale | Legal Notes" which form an integral part of these Conditions.
In the "Returns" section you can also find out the specific methods of withdrawal and return of your orders.
3. Duration and Termination
3.1
Registration for the Services will be effective from the moment you receive the relevant confirmation email and for the entire period in which you use the Services.
3.2
You may cancel your subscription to the Services at any time and for any reason by sending a request to our Customer Service by selecting "Privacy & Cookie Policy". In the event that you have exercised the right of withdrawal, we will send you an email to confirm that you have canceled the Services.
3.3
NeroModena reserves the right to cancel your registration for the Services in the event of violation of the provisions contained in these Conditions, or in the event that complete, truthful and correct personal data have not been provided, without prejudice to the right to compensation for damages suffered. We also reserve the right to temporarily suspend, without prior notice, the provision of the Services for the time necessary for the necessary technical interventions and/or appropriate to improve the quality of the Services.
NeroModena may, at any time, stop providing the Services if there are security reasons.
Security check:
In some cases, we have implemented a credit card check for security.
We will inform people about this by email. In these cases, we will simply ask for a copy or photocopy of the front of the credit card (this way the card number and the name of the owner will be visible) and a copy of an identity document (ID card, passport or driving licence).
You can send the copies by post or fax.
This procedure is only carried out in rare cases, and has been implemented for your security, to ensure that no one else can make purchases with your credit card.
4. Notice on Services
NeroModena makes every effort to provide accurate Services.
Subject to the limitations of the law, consultation of the site is free as is (“AS IS”).
NeroModena does not provide any guarantee, by way of example and not limited to, regarding the quality, proper functioning, absence of interruptions or suitability of the Services for a particular purpose or result set by the user.
5. Modification and update
These Conditions are modified from time to time also in consideration of any regulatory changes. The new Conditions will be effective from the date of publication on neromodena.com
Therefore, we ask you to regularly access this section to check the publication of the most recent and updated Conditions.